Return Policy
It is understood between www.fortred.com that returns be accepted and calculated within select parameters:-
- Any returns due to default of the company of damaged product or bad product quality will be taken into the consideration.
- However www.fortred.com will enquire about this and take action against it.
- Any returns due to default of the company of damaged product or bad product quality will be taken into the consideration.
- Return should reach as before 10 days from the date Purchase.
- Shipping cost for return product should be borne by the customer at their own risk.
Refund policy
1. Refund shall be made under the following conditions:
- Order was canceled.
- Order was not delivered to the recipient. (This does not include the case for unfounded recipients)
- If there is any complaint regarding the quality of the product being delivered, we will enquire about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.
3. Any discounted or exempted amount cannot be claimed for refund.
4. Any extra amount credited to www.fortred.com account may be considered for order enhancement but will not be refundable.
5. In all matters concerning Cancellation and refund Online Delivery shall have the deciding hand.
6. Online Delivery may amend its Cancellation and Refund Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.
7. Cancellation shall be initiated after a formal order cancellation request is received. The amount will be credited to the same account from where it’s deducted within 7 to 10 days.
You Should Choose Us
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Quality Services
Our services are, while professional, infused with the care you require. We make sure to listen to the needs of our customers. We offer professional services with the best state-of-the-art equipment and raw materials.
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Affordable Pricing
Our pricing options are varied enough to ensure that each customer gets what they are looking for at an affordable rate.
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Certified Products
Our coffee is grown in a way that promotes fairness between farmers and laborers, a healthy environment for growers, and economic viability. It also complies with all standards established by coffee growers and has been approved by a certification authority.